General Website Terms

Apex Heating and Air makes information available on its website to promote our products and services and to educate our customers about a variety of heating and air conditioning related topics. Apex Heating and Air attempts to provide accurate, complete, and timely information. However, Apex Heating and Air cannot guarantee the quality, content, accuracy, or completeness of the information, text, graphics, links, and other items contained on the website because the material comes from a variety of sources, collected and maintained for different purposes. Apex Heating and Air also retains the right to change any content on its website without prior notice.

Information provided on the Apex Heating and Air website should not be used as a substitute for legal, accounting, real estate, business, tax, or other professional advice. Apex Heating and Air assumes no liability for any damages or loss of any kind that might arise from the use of, misuse of, or the inability to use this website and/or the materials contained on the website. Apex Heating and Air also assumes no liability for improper or incorrect use of materials or information contained on its website. All materials that appear on the Apex Heating and Air website are distributed and transmitted “as is,” without warranties of any kind, either express or implied, and subject to the terms and conditions stated in this disclaimer.

Communications made through e-mail or the Apex Heating and Air website do not constitute legal or official notice where federal, state or local laws, rules, or regulations require that Apex Heating and Air receive notice of any existing or potential claim or cause of action against it, its departments, agencies, officers, employees, representatives, or agents.

Apex Heating and Air strives to provide a safe and enjoyable website experience. However, Apex Heating and Air assumes no liability for any virus or other contamination of or damage to your computer that might occur during or as a result of visiting its website.

Apex Heating and Air and its partners may at times use the information you have provided to us through this website for the sole purpose of contacting you with special offers or promotions that may be of benefit or interest to you. We will never sell or share your information with anyone outside of our organization or those that help us with advertising and marketing efforts. Your privacy and personal information is important to us. Though we use advanced security protocols wherever possible, we cannot guarantee that an unauthorized security breach could occur at some point resulting in data loss, which could include some personally identifiable information about our customers. We always recommend using best practices when contacting us and never provide critical information through the website or over email such as social security numbers or credit cards.

Using Tidio Chat on our Website: Apex Heating and Air uses a third party technology to power our online website chat functionality which uses cookies to provide limited user information to provide the service. We respect your right to privacy and will never sell information you provide in our chat function with a third party outside of our organization. By using Tidio Chat on our website, you agree to accept cookies from Tidio Chat to allow the processing of information and data gathering. We recommend you always use best practices when submitting information through the chat to protect personal information. For details on the Tidio Chat Privacy Policy and Cookie Policy, please visit the Tidio Chat website. If you are a citizen of the European Union, we respect your right to privacy and do not knowingly market to any person outside of the United States.

Popups and Cookies: The popups on our website require a cookie to be set on a visitor’s computer to minimize the number of times a popup appears for that user within a particular timeframe, and from which pages those interactions occur. When you see or click on a popup on our website, you will likely be setting a cookie in your computer’s browser as to the time and date of that interaction. No personal information is being gathered by Apex Heating and Air. If you have turned off cookies in your web browser, it is likely that certain functions of the popups will no longer work. If you are a citizen of the European Union, we respect your right to privacy and do not knowingly market to any person outside of the United States.

reCAPTCHA Terms of Service: By using the forms on this website, you acknowledge and understand that the reCAPTCHA API works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes on this website. It will not be used for personalized advertising by Google. By using the forms on this site, you agree to allow the collection and sharing of this data with Google. If you do not agree to these terms, please do not use our website forms. This site does not advertise in or market any services to the European Union and any site visitors located in that region should not use this website. For additional information and to control the data that Google collects or uses about you, please visit this link.

If you have questions regarding any of the statements made here, please contact us.

Carrier Cool Cash Rebate Terms

ELIGIBILITY: Homeowners in the U.S. and Canada are eligible for the Carrier Cool Cash promotion. This promotion applies exclusively to residential, add-on replacement purchases during the qualifying period. Commercial applications, new construction applications, new construction upgrades, multi-family applications, or investors or investment properties are not eligible for this promotion.

Only Carrier systems or units purchased from participating dealers between the specified dates on the official Carrier website are eligible for the Cool Cash rebate. This promotion is not retroactive for Homeowners who purchased qualifying equipment prior to the offer start date. All claims must be processed by 6:00pm CDT on the closing date specified on the Carrier website in order to qualify for Carrier’s Cool Cash rebate. For Instant Rebates, Carrier Factory Authorized Dealers (FADs) must log on to to submit the rebate information and upload a copy of the corresponding invoice prior to the claiming deadline in order to receive the rebate. If the required information is not received by the deadline, this claim will not be processed.

REBATE OFFER: Homeowners can receive a rebate on the purchase of a qualifying Carrier system or qualifying Carrier unit. Multiple rebates per household may apply. Please use one form per system rebate. These offers are not valid with any other Carrier factory-sponsored rebates. Your Carrier dealer may provide additional offers at the local level such as financing, service agreements, or added rebates. Ask your Carrier dealer for more information. For rebate amounts and qualification, please contact your dealer. No substitutions will be accepted. Promotion terms subject to (1) product availability and (2) change or cancellation without prior notice. No substitutions will be accepted.

Carrier Corporation is not responsible for incomplete submittal of claims via Carrier Corporation will not process claims or pay rebates after the claim processing cutoff deadline. For questions or issues regarding your Carrier system, please contact your Carrier Dealer who installed your Carrier equipment.

PRIVACY: The Carrier Cool Cash rebate program involves the collection of various types of Homeowner information. By participating in the Carrier Cool Cash promotion, you understand and acknowledge that Carrier collects the Homeowner information for among other things, market research studies, reports and direct communications.