Dedicated to Exceptional Customer Service
Kenny Markham, Owner of Apex Heating and Air Conditioning, tells every service technician and installer to “treat each customer’s home like it was your momma’s”.

Residential Services

Residential Heating and Air Conditioning Repair

Apex Heating and Air Conditioning Inc. based in Apex, NC has been serving Apex and the Entire Triangle area for 48 years. We have built a solid reputation Repairing, Servicing and Installing Air Conditioners, Heat Pumps, Gas Packs, Furnaces, dehumidifiers, indoor air quality and Geo thermal systems. We are knowledgeable on all makes and models.

Apex Heating and Air Conditioning Inc. has built a solid reputation for customer satisfaction through quality work, attention to detail and prompt service. A local small business with a BIG IMPACT! You can expect:

Qualified, Experienced, NATE Certified Technicians
Honest technicians – (NO commissions based service call or pressure sales)
Diagnostic fee assures expertise and NO hourly rates assures an upfront price
Available 7 days a week
Clean home guarantee

Installation

Consumers are brand driven today and may choose a system that is most like them! – high quality? green? affordable? most expensive? best financing?

No doubt, consumers choose “air comfort” with the same thought process they choose other goods. As a Carrier® Factory Authorized Dealer, we offer you expert advice and guidance in choosing the right system for YOU! We offer you a more educated decision.

But even the highest quality system, if it is poorly installed, is not a reliable, efficient system. Improper sizing of the system, over/undersized refrigerant lines, improper duct size or over/under charging the system can costs consumers thousands of dollars. More than half of the homes in the US have been adversely affected by incorrect system choices and installation. Call our qualified installation manager or service technicians at Apex Heating and Air Conditioning, to visit your home and offer his advice and expertise. The best possible solution for your home may be different than your neighbors.

Will your installer be visible for years to come? Do they provide load calculations, offer 100% satisfaction guarantee, handle permits, schedule your inspection, and register your rebates and warranties – Apex Heating and Air Conditioning does! Ultimately, the choice is yours. The last piece of the puzzle needs to fit – choose Apex Heating and Air Conditioning.

When is the best time to replace your HVAC? Click to find out more.

Let Apex Heating and Air, Inc. help you find the best solutions available and tailor them just for you! We can even help you find ways to reduce your energy bills by using our “cost-benefit analysis”. We are the experts in Energy Star and other money saving options. As a Carrier® Factory Authorized Dealer, we can provide you with the most efficient system, saving you time and money, even helping the environment too. Find out more about energy rebates, manufacturer rebates and financing from Apex Heating and Air.

“We don’t make the product – we just make the difference” Contact Apex Heating and Air for your Free Estimate!

Preventive Maintenance

Did you know that preventive maintenance from Apex Heating and Air can effectively DOUBLE THE LIFE of your furnace or air conditioning system? Statistics show that your system should last 17-20 years with regular maintenance, but most only last 9-12 years without regular maintenance. Proper HVAC equipment maintenance is also essential to ensuring that your home or office is protected from exposure to issues of poor indoor air quality to ensure safety and comfort. Though system life is determined by a large number of factors including type of installation, climate, quality of the original system, among many others, don’t throw away thousands of dollars on premature system replacement.

(Two visits per year – Fall/Winter and Spring/Summer)
You wouldn’t drive your car 100,000 miles without changing the oil. The same logic holds true for your home comfort system. Regular HVAC preventive maintenance from Apex Heating and Air is the best way to ensure trouble-free operation, peak performance, priority during peak times and discounts off parts/labor. It can also keep your energy bill from getting out of control! We will schedule a time convenient for you – Let Us Remember for You! Contact Apex Heating and Air for additional information and discounts!

Preventive Maintenance Checklist

(A proven method to keep your system at PEAK COMFORT)

Check air filters
Wash I/D coil (extensive cleaning extra)
Check and flush condensate drains & condensate pump (if applicable)
Check auxiliary pan for cracks or bad seals
Do visual check of ductwork for leaks or deterioration (extra to seal duct)
Wash O/D coil if needed (extensive cleaning extra)
Tighten electrical connections
Check incoming voltage
Check amp draw of compressor/indoor & outdoor fan motor
Check for loose or frayed wires
Inspect contactor points
Lubricate motor if applicable
Check blower wheel (cleaning extra)
Check refrigerant pressures
Check superheat readings
Check sub cooling readings
Take temperature (split across coil)
Check for proper defrost operation
Inspect capacitors for leakage and MFD
Check limit operation
Check all pressure switches
Check all venting and terminations
Check igniter
Check and clean flame sensor (if applicable)
Check visible area of heat exchanger
Check pilot and thermocouple
Check gas pressures – incoming/manifold
Check all safety controls
Check and clean burners/burner operation
Check heat exchanger temperature rise
Inspect ductwork for leaks or problems
Make any recommendations to customer in writing
We provide system operation report/support and recommend repairs or replacement as necessary!

What others say about us…

Kenny (the owner) and his staff are truly professionals. They respond quickly and get the job done very well, timely and at a reasonable cost. He has always taken excellent care of my parents HVAC, and mine as well. I would highly recommend Apex Heating and Air Conditioning to anyone needing repairs or a new heating and/or cooling unit!

HVAC customer reviews for Apex Heating and Air Conditioning

Ray Holt

After research, talking with 4 companies and getting their estimates, we settled on Apex Heating and Air. So glad we did! Great product, great service and they went above and beyond during the installation, even painting the gas lines to make it more attractive. According to Consumer Report, installation is THE most important day in the life of your HVAC. These guys were top-notch.

Carol Davis2019

I had Apex Heating and Air Conditioning replace the HVAC system in our home and they did an excellent job. Our new system is working great!

Robert Bailey

My experience with Apex Heating & Air installing a new gas pack was terrific. Jimmy did a great job in determining what would be the best size unit (tonnage) for our house. His proposal was also thorough and very reasonable, compared to all other estimates (4) we received. Furthermore, the workers who installed the unit did an outstanding job. The work required going under the house with less than a foot of crawlspace and replacing a lot of old duct work–I don’t know how they did it. And there was no extra charge for this herculean effort. Indeed, I highly recommend Apex Heating & Air for all types of homes in the Triangle area.

Harry H.06.27.2020

Outstanding end-to-end service. The office staff was very polite and professional and answered many questions. Jimmy came out the next day and did a thorough evaluation to calculate the necessaryload, including measurements of every window in every room. I was familiar with Carrier and probably had more questions than other customers, but Jimmy was very patient and answered all of my questions. There was no hard sell, and we discussed pro/cons of annual servicing, replacing 1 vs. all 3 systems. The proposals were clear and the office and Jimmy were extremely responsive to additional questions regarding rebates/incentives, payment options, and technical questions. The proposals were significantly cheaper than 2 other companies, including “bundled” discounts from others if we replaced all 3 systems at the same time. We elected to replace all 3 systems because of rebates, and to avoid likely higher costs and longer waits during the summer, especially since each system was 17 years old. On the install day, 3 crews came out, all of whom were courteous and professional, and everything was done within 8 hours. The office also made financing and rebate submission extremely simple. Post-installation communication has also been excellent. Very happy with the product, pricing, and every person that I have communicated with at Apex. Even if the price was somewhat higher than the other 2 bids, I would have still chosen Apex given the positive interactions I had with their staff and other reviews.

Victor C.05/2020

Apex Heating and Air were prompt, professional, and clean. They replaced an evaporator coil on one of our units and the work was impeccable.

Kevin R.06.01.2020

Apex Heating & Air just replaced my upstairs HVAC unit. I was impressed with them from the beginning. From the thorough estimate, to the multiple options I could choose from, to the quality products (Carrier products) and timely installation, they did a great job and I’m happy I went with them. They are true professionals and they have my recommendation.

Kenneth S. P. 04/2020

I’ve used Apex Heating and Air Conditioning several times, and I’ve always been happy with their service. They’ve done some repairs for me on two different HVAC systems and I also had them replace a system in a rental property. The employees are knowledgeable and always do a fantastic job. Most importantly, I feel like they are always honest with me and don’t overcharge.

Dena M.08.12.2021

Great to work with Apex Heating and Air. We had a motor give out recently and the crew was incredibly responsive and easy to work with. They were able to explain the problem and what exactly needed to be done to fix the unit. Huge thanks to Paul and Colton!

Peter K.

Repeat customer… Apex Heating and Air replaced another aging HVAC/Heat pump at my home. Exceeded my expectations again!

Hartwell W.

Replaced HVAC. I discussed a bunch of details with Jimmy about what I was looking for, replacing Apollo system with conventional gas furnace. I was way more impressed with my dialogue with him than people who came from other firms to give a quote. Got a new 2 stage air conditioner and gas furnace. They did a beautiful job and were a friendly bunch as well. They also made the process of getting rebates from Duke Power and PSNC really easy. They took care of the paper work. Best company for the customer relations!!!

A Guy

Peter Kelley

Very professional and good work.

Joe McGarry

I can always count on Kenny and team for HVAC needs-that’s why these have been my AC guys for 25 yrs. Thanks guys!

Meg Weems

Kenny and his staff were great! We had to get a new heating and A/C system and Kenny and his staff were so accommodating…

Kay Farrell

Great experience last week with Apex Heating and Air. I called late on a Friday, and they couldn’t make it out same day, but suggested a temporary fix to keep my A/C working through a hot weekend while I waited for my Monday appointment. That day, the techs came out in a timely fashion, were extremely professional, solved the problem quickly, and went above and beyond with cleanup. Highly recommend.

Mac Moore2019

Excellent service today from technician Mike. Impressed that he arrived in just two hours from when I called and had the problem solved in an hour. Price seemed very reasonable to get the air conditioning working again. Mike was friendly and polite, as was the woman who booked the appointment. Thanks for making my home comfortable on a hot summer day.

Elizabeth B.Apex, NC - 07/27/18

You guys do great work. We’re still loving our new Carrier central HVAC.

Darren D.Apex, NC - 08/01/18

The Company listed above, owned by ***** ******, recently installed a new Air conditioning Unit and a gas heating unit at our home on ***** ****, near ****, NC. We were very pleased with the speed and efficiency of the entire crew. They took less than a day to remove the old unit(s) and install the new unit(s). I was very impressed with their knowledge of both units and the necessary settings -And the fact that they tested both units upon completing of the installation. The air conditioner was a 3 Ton, 16 seer, GSX 160361, using a 410A Freon. I would recommend this company to anyone for this type of installation.

Charles V.07/28/18–BBB

Great, thank you so much. I will call to schedule… You guys are GREAT. Oh, the inspection went fine yesterday. The Inspector was so complimentary of your work. He said ” anytime I need to inspect the work that these guys do it is always exemplary”. He also mentioned that he does not use you guys, I told him that was a BIG mistake and he should think about switching over. I explained how wonderful and supportive you all are.

Nancy J.07/18/18

Thank you and your AC team. Again so great working with you all. Great job!

John S.06/12/18

I am so impressed with your company. I called your emergency line on July 4^thand your technician was out here within 45 minutes. I feel like he thoroughly checked out my unit and it was determined that it couldn’t be repaired and I needed a new one. It was only after Kenny discussed with me the different options that I discovered that he was in fact the owner of Apex Heating and Air Conditioning. He was so forthcoming and kind about the need to replace my system, I knew he wasn’t misleading me. I enjoyed hearing about the history of the company and I thought, this is a really good man. This kind of service is surely why he’s been in business for so long. I’ll never call another heating and air company again. Thank you!

ConstanceCary, NC – 06/06/18

I can’t thank all of you at Apex Heating and Air enough for the quick and dependable service you provided for me. My old heating unit ‘died’ late afternoon during a very cold time. Brad came out and told me the situation. He immediately communicated with the home office and scheduled a time to install a new unit the next morning. The crew arrived and could not have been nicer or more professional. They worked constantly and made sure that I knew how the new thermostat worked. I will always be grateful.

Ann H.Pittsboro, NC

We had a 10-year old Goodman air conditioning unit that had been giving us trouble for several years due to leaks in the coil. It finally stopped working in mid-May when the weather started turning hot. We called Apex Heating and Air and they sent someone out the very next morning. The technician assessed and tested the equipment, carefully explained our options, and provided costs and potential outcomes to repair vs. replace the failing unit. We decided to replace the unit rather than dump a large sum of money into a temporary and possibly futile fix — and we were glad we did! A few days later the installers arrived with our new unit exactly on time. Not only did they complete the job in the estimated time frame and on budget, they were very professional and extremely neat and clean. We would highly recommend Apex Heating and Air for a new air conditioning system or HVAC installation in your home. Their timeliness, honesty and professionalism is second to none!!!

Shane P.Holly Springs, NC

Thank you to everyone I have spoken to or worked with throughout our process of installing a completely new Hybrid HVAC system!! My wife, dog and myself could not be happier with every aspect of the work that was done at our home, from beginning to end! A local company that still operates, performs exceptional work and treats their customers this way, makes my family proud to be your customer for a long time!!

Joshua C.Pittsboro, NC

The employees of Apex Heat & Air Conditioning are friendly, courteous, and highly competent. They have provided excellent service with their twice yearly preventative maintenance and timely service when needed.

Anne H.01/10/17

I have had Apex Heating and Air complete two service calls recently and I could not be more satisfied with the work they did. The service tech was on time, very friendly and was able to explain everything he was doing so that I could understand. I took advantage of a Service Contract Offer and saved a lot of money. I would highly recommend Apex Heating and Air to my friends and family.

Glen M.07/05/16

Having been a customer for over 20 years, I cannot say enough positive things about the services I have received from Apex Heating and Air Conditioning. Because I am on a service agreement with them, help has had to come on very inconvenient occasions like Thanksgiving Day! They have always been prompt in their response and in providing options when needed like a recent request to check the system because I felt the air was not cooling sufficiently. After only two days, it was obvious that a new unit was needed. I so appreciate the service I receive from having the service agreement with them it’s like an insurance policy! Too many times I hear people complaining about having to call several companies when they are in a crisis. Perhaps they could become proactive rather than reactive and their lives would be much less of a hassle where heat and a/c are concerned.

Blenda M.07/29/16

Installers were very professional and very knowledgeable about the job. They finished the job and cleaned up the area even though it rained for most of the installation. I would highly recommend Apex Heating.

Michael S.05/12/16

Apex heating and air just put in a new heating and air and we are very impressed with them. Their sales rep was outstanding, didn’t try to sell us anything we didn’t need, and did exactly what they said they would. Highly recommend this company and I will tell all my friends to use Apex Heating and Air.

Vincent & Karen R.03/21/16

Apex Heating & Air replaced a 20-year-old system at my home. The sales process was straightforward; I never experienced high-pressure tactics or was presented with questionable information. The install process went smoothly, and the techs were friendly and courteous.

ASP3/15/16–BBB

I have done business with Apex Heating and Air for almost 30 years. They installed my system in my house and installed commercial systems on many projects. Trustworthy, dependable, quality, service oriented, friendly, competitively priced, going the extra mile is how I could describe these guys. Their service is the best. Give them a call. You won’t regret it.

Carlton3/30/2015

Friendly, helpful, knowledgeable and professional. Great customer service!

Debbie S.3/7/16–BBB

The value and customer service for Apex Heating & Air Conditioning, Inc. was excellent. I compared prices and found they had the best prices. They also included two carbon dioxide detectors in the price. They filed my warranties for me. They took the rebate off the bill for the air condition instead of having me file the manufacturer rebate. They made out the paperwork for me to request an additional rebate with the electric company based on the SEER rating of the air conditioner. Then I just had to mail it in with my account number. They scheduled the inspection with the town of Cary for me. The people who installed the air conditioner and heater were polite and cleaned up after themselves. I have recommended them to several co-workers.

Lisa J.12/5/15–BBB

The crew at Apex Heating and Air have given us excellent service for 20+ years. They are always available and have provided us with exactly what we need for our heating and air-conditioning. Doing business with Apex Heating and Air is always a pleasure at a great price. They go above and beyond with their customer service.

Annie F.12/31/15–BBB

Outstanding service! Simply the best around. Our HVAC system went out in the middle of winter. Apex Heating and Air Conditioning came out same day as our call. They did a full system evaluation with load calculations. They helped us determine the appropriate set up for our size house, and were extremely efficient in the quoting and installation process. The owner was personally involved in overseeing the installation. They were courteous, thorough, and did a great job installing our system. Very warm and engaging service technicians who were very detail oriented in the installation, and did a great job with clean up every day. Our system works wonderfully, and I am so pleased at the job they did.

Daryl V.3/13/16–BBB

Excellent experience purchasing a new HVAC. The office staff took the time to discuss different financing options as well as address any questions and concerns I had. Installation was quick and technicians were very polite and professional. Definitely recommend.

Daniel Shampine

Dedicated to Exceptional Customer Service