Residential Services

Residential Heating and Air Conditioning Repair

Apex Heating and Air Conditioning Inc. based in Apex, NC has been serving Apex and the Entire Triangle area for 48 years. We have built a solid reputation Repairing, Servicing and Installing  Air Conditioners, Heat Pumps, Gas Packs,  Furnaces, dehumidifiers, indoor air quality and Geo thermal systems. We are knowledgeable on all makes and models.

Apex Heating and Air Conditioning Inc. has built a solid reputation for customer satisfaction through quality work, attention to detail and prompt service. A local small business with a BIG IMPACT! You can expect:

  • Qualified, Experienced, NATE Certified Technicians
  • Honest technicians –  (NO commissions based service call or pressure sales)
  • Diagnostic fee assures expertise and NO hourly rates assures an upfront price
  • Available 7 days a week
  • Clean home guarantee

Installation

Consumers are brand driven today and may choose a system that is most like them! – high quality? green? affordable? most expensive? best financing?

No doubt, consumers choose “air comfort” with the same thought process they choose other goods. As a Carrier® Factory Authorized Dealer, we offer you expert advice and guidance in choosing the right system for YOU! We offer you a more educated decision.

But even the highest quality system, if it is poorly installed, is not a reliable, efficient system.  Improper sizing of the system, over/undersized refrigerant lines, improper duct size or over/under charging the system can costs consumers thousands of dollars. More than half of the homes in the US have been adversely affected by incorrect system choices and installation.  Make sure, as a consumer, you call our qualified install manager or service technician at Apex Heating and Air Conditioning, to visit your home and offer his advice and expertise. The best possible solution for your home may be different than your neighbors.

Will your installer be visible for years to come, do they provide load calculations, offer 100% satisfaction guarantee, handle permits, schedule your inspection, and register your rebates and warranties – Apex Heating and Air Conditioning does! Ultimately, the choice is yours. The last piece of the puzzle needs to fit – choose Apex Heating and Air Conditioning.

When is the best time to replace your HVAC? Click to find out more.

Let Apex Heating and Air, Inc. help you find the best solutions available and tailor them just for you! We can even help you find ways to reduce your energy bills by using our “cost-benefit analysis”. We are the experts in Energy Star and other money saving options. As a Carrier® Factory Authorized Dealer, we can provide you with the most efficient system, saving you time and money, even helping the environment too. Find out more about energy rebates, manufacturer rebates and financing.

“We don’t make the product – we just make the difference” Contact us for your Free Estimate!

Preventive Maintenance

Did you know that preventive maintenance can effectively DOUBLE THE LIFE of your furnace or air conditioning system? Statistics show that your system should last 17-20 years with regular maintenance, but most only last 9-12 years without regular maintenance. Proper HVAC equipment maintenance is also essential to ensuring that your home or office is protected from exposure to issues of poor indoor air quality to ensure safety and comfort. Though system life is determined by a large number of factors including type of installation, climate, quality of the original system, among many others, don’t throw away thousands of dollars on premature system replacement.

(Two visits per year – Fall/Winter and Spring/Summer)
You wouldn’t drive your car 100,000 miles without changing the oil. The same logic holds true for your home comfort system. Regular HVAC preventive maintenance is the best way to ensure trouble-free operation, peak performance, priority during peak times and discounts off parts/labor. It can also keep your energy bill from getting out of control! We will schedule a time convenient for you – Let Us Remember for You!  Contact us for additional information and discounts!

Preventive Maintenance Checklist

(A proven method to keep your system at PEAK COMFORT)

  • Check air filters
  • Wash I/D coil (extensive cleaning extra)
  • Check and flush condensate drains & condensate pump (if applicable)
  • Check auxiliary pan for cracks or bad seals
  • Do visual check of ductwork for leaks or deterioration (extra to seal duct)
  • Wash O/D coil if needed (extensive cleaning extra)
  • Tighten electrical connections
  • Check incoming voltage
  • Check amp draw of compressor/indoor & outdoor fan motor
  • Check for loose or frayed wires
  • Inspect contactor points
  • Lubricate motor if applicable
  • Check blower wheel (cleaning extra)
  • Check refrigerant pressures
  • Check superheat readings
  • Check sub cooling readings
  • Take temperature (split across coil)
  • Check for proper defrost operation
  • Inspect capacitors for leakage and MFD
  • Check limit operation
  • Check all pressure switches
  • Check all venting and terminations
  • Check igniter
  • Check and clean flame sensor (if applicable)
  • Check visible area of heat exchanger
  • Check pilot and thermocouple
  • Check gas pressures – incoming/manifold
  • Check all safety controls
  • Check and clean burners/burner operation
  • Check heat exchanger temperature rise
  • Inspect ductwork for leaks or problems
  • Make any recommendations to customer in writing
  • We provide system operation report/support and recommend repairs or replacement as necessary!

What others say about us…

Installers were very professional and very knowledgeable about the job. They finished the job and cleaned up the area even though it rained for most of the installation. I would highly recommend Apex Heating.

Michael S.
Michael S.05/12/16

We had a 10-year old Goodman air conditioning unit that had been giving us trouble for several years due to leaks in the coil. It finally stopped working in mid-May when the weather started turning hot. We called Apex Heating and Air and they sent someone out the very next morning. The technician assessed and tested the equipment, carefully explained our options, and provided costs and potential outcomes to repair vs. replace the failing unit. We decided to replace the unit rather than dump a large sum of money into a temporary and possibly futile fix — and we were glad we did! A few days later the installers arrived with our new unit exactly on time. Not only did they complete the job in the estimated time frame and on budget, they were very professional and extremely neat and clean. We would highly recommend Apex Heating and Air for a new air conditioning system or HVAC installation in your home. Their timeliness, honesty and professionalism is second to none!!!

Shane P.
Shane P.Holly Springs, NC

The employees of Apex Heat & Air Conditioning are friendly, courteous, and highly competent. They have provided excellent service with their twice yearly preventative maintenance and timely service when needed.

Anne H.
Anne H.01/10/17

I have had Apex Heating and Air complete two service calls recently and I could not be more satisfied with the work they did. The service tech was on time, very friendly and was able to explain everything he was doing so that I could understand. I took advantage of a Service Contract Offer and saved a lot of money. I would highly recommend Apex Heating and Air to my friends and family.

Glen M.
Glen M.07/05/16

Having been a customer for over 20 years, I cannot say enough positive things about the services I have received from Apex Heating and Air Conditioning. Because I am on a service agreement with them, help has had to come on very inconvenient occasions like Thanksgiving Day! They have always been prompt in their response and in providing options when needed like a recent request to check the system because I felt the air was not cooling sufficiently. After only two days, it was obvious that a new unit was needed. I so appreciate the service I receive from having the service agreement with them it’s like an insurance policy! Too many times I hear people complaining about having to call several companies when they are in a crisis. Perhaps they could become proactive rather than reactive and their lives would be much less of a hassle where heat and a/c are concerned.

Blenda M.
Blenda M.07/29/16

Apex heating and air just put in a new heating and air and we are very impressed with them. Their sales rep was outstanding, didn’t try to sell us anything we didn’t need, and did exactly what they said they would. Highly recommend this company and I will tell all my friends to use Apex Heating and Air.

Vincent & Karen R.
Vincent & Karen R.03/21/16
Apex Heating & Air replaced a 20-year-old system at my home. The sales process was straightforward; I never experienced high-pressure tactics or was presented with questionable information. The install process went smoothly, and the techs were friendly and courteous.
ASP
ASP3/15/16BBB
I have done business with Apex Heating and Air for almost 30 years. They installed my system in my house and installed commercial systems on many projects. Trustworthy, dependable, quality, service oriented, friendly, competitively priced, going the extra mile is how I could describe these guys. Their service is the best. Give them a call. You won’t regret it.
Carlton
Carlton3/30/2015
Friendly, helpful, knowledgeable and professional. Great customer service!
Debbie S.
Debbie S.3/7/16BBB
The value and customer service for Apex Heating & Air Conditioning, Inc. was excellent. I compared prices and found they had the best prices. They also included two carbon dioxide detectors in the price. They filed my warranties for me. They took the rebate off the bill for the air condition instead of having me file the manufacturer rebate. They made out the paperwork for me to request an additional rebate with the electric company based on the SEER rating of the air conditioner. Then I just had to mail it in with my account number. They scheduled the inspection with the town of Cary for me. The people who installed the air conditioner and heater were polite and cleaned up after themselves. I have recommended them to several co-workers.
Lisa J.
Lisa J.12/5/15BBB
The crew at Apex Heating and Air have given us excellent service for 20+ years. They are always available and have provided us with exactly what we need for our heating and air-conditioning. Doing business with Apex Heating and Air is always a pleasure at a great price. They go above and beyond with their customer service.
Annie F.
Annie F.12/31/15BBB

Outstanding service! Simply the best around. Our HVAC system went out in the middle of winter. Apex Heating and Air Conditioning came out same day as our call. They did a full system evaluation with load calculations. They helped us determine the appropriate set up for our size house, and were extremely efficient in the quoting and installation process. The owner was personally involved in overseeing the installation. They were courteous, thorough, and did a great job installing our system. Very warm and engaging service technicians who were very detail oriented in the installation, and did a great job with clean up every day. Our system works wonderfully, and I am so pleased at the job they did.

Daryl V.
Daryl V.3/13/16BBB