In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Apex Heating and Air Conditioning Inc. of Apex, NC, recently received the 2019 President’s Award from Carrier.
Founded in 1969, Apex Heating and Air Conditioning Inc. is celebrating our 50th year of providing service or replacement of heating and cooling products in Apex, NC and the surrounding area. As a Carrier® Factory Authorized Dealer, we pride ourselves on offering top-notch customer service and expertise. Our continuing education of our technicians and installers ensures that you not only get the best results to meet your needs but also caring employees that do their best every day to make your experience smooth and uneventful. Whether you need a replacement system or a repair to your existing system our approach is educational. Our goal is to inform you and help you understand what your options are. Our customers are reassured that they are making a great decision. You can rely on Apex Heating and Air Conditioning Inc. for all your home or office heating and cooling needs.
Our owner since 1989, Kenny Markham, sets the tone of our company as our leader. Kenny is the first person to arrive at work every day. His daily contact with every employee in the company, checking in and being available to answer questions or give specific directions, is one of our most valuable assets. As each day gets started, you can count on Kenny personally receiving service calls from several of his longtime customers that he still takes care of himself. This is in addition to being dispatched on service calls from the office and checking on install jobsites. His free time is spent hunting, farming and spending time with his family. His guidance to every employee is simple, “Treat every customer’s house like it is your momma’s.”
The Apex Heating and Air Conditioning family are a hardworking group of people but we like to have fun too. From our monthly birthday celebrations, holiday meals, and surprises we arrange for each other we never miss an opportunity to have a party! This year we are especially proud to be awarded the President’s Award from Carrier. Our year-long celebration for that honor is coinciding with the 50th Anniversary of our company, what could be more fitting than that?
This award recognizes Apex Heating and Air Conditioning’s commitment to excellence and Carrier is proud that they are ambassadors of our brand. Apex Heating and Air Conditioning Inc. is a first-class Factory Authorized Dealer and is an ideal example of an outstanding company that serves not just the industry and its customers, but its community as a whole.
ABOUT THE PRESIDENT’S AWARD WINNERS
The Carrier President’s Award recognizes Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence.
The Carrier President’s Award is our highest dealer honor. This annual award is designed to encourage self-analysis and reward individuals who have exceeded high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers, who are held to an even more exacting set of standards. We award this honor to our deserving dealers to support business improvements and show gratitude for their customer loyalty. Recipients serve as role models, sharing “best practices” to help cultivate excellence across the dealer group.